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My Account

Ways to Pay

Paying your bill has never been easier, with a variety of options available – on your time, at your convenience, 24/7.

Start, Stop, Move

Learn how to establish, move, or cancel service, plus get a list of everything you'll need to complete your transaction.

Manage Membership

Find out more about certain aspects of your membership, then contact us or login to your SmartHub account.

Programs & Services

We offer services you may not know about, including payment arrangements, energy-related loans, and community solar.

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Member Center

Access member content, rules, rates, bylaws, and more (login required, must be requested).

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About Your Bill

Everything you need to know about understanding your Coastal Electric Cooperative energy bill.

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PDF Downloads

Applications, account management, informational documents, and more in one place.

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Capital Credits

Capital Credits are one of the benefits of your membership with Coastal Electric Cooperative.

New Look, New Features, New Tools

The SmartHub Redesign is Here!

Our SmartHub web portal now has an all-new look and feel. Keeping track of your energy usage, controlling methods of payment and billing options, changing personal information, reporting an outage, and much more are easier than ever.

Whether you are brand new to SmartHub or have been using it for a while, the short video on the left will walk you through the new features and improvements that will help you better manage your account.

Could Your Home Use a Checkup?

A lack of insulation or a minor air leak can add up to big bills, especially during the winter and summer months. That's why Coastal Electric offers our members Home Energy Check-Ups free of charge. We'll evaluate your home, show you problem areas, make recommendations, and supply you with useful information you can to keep your home energy efficient – and your bills down – year-round.

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Beat the Peak logo

Help Keep Energy Prices Down

Beat the Peak is a free and voluntary effort to help control energy costs for all cooperative members by reducing electricity use during the time of day when demand peaks, such as bleak winter mornings or steamy summer afternoons. Members sign up to be alerted when wholesale electricity prices spike. These alerts encourage members to reduce energy use during these times and provide tips on how to do that, keeping costs down for everyone.